1. About Us
This Privacy Policy applies to all services, mobile games, and websites operated by IGNITE GAMES PTY LTD (ACN: 696 428 565, "we", "us", or "our"). We are a game development company registered in Australia, with our registered office at Unit 302, 118 Joynton Avenue, Zetland, NSW 2017, Australia.
We are the data controller of your personal information, and this Policy explains how we collect, use, store, share, and protect your personal information when you use our services, as well as your rights related to your personal data. This Policy complies with the Australian Privacy Act 1988, the California Consumer Privacy Act (CCPA), the Children's Online Privacy Protection Act (COPPA), and TikTok USDS data security requirements.
2. Personal Information We Collect
We only collect personal information that is necessary to provide and optimize our services. We will never collect excessive or irrelevant personal information from you. The information we may collect includes:
- Basic Account Information: If you create an account to use our services, we may collect your username, email address, and account password.
- Device Information: We may collect information about the device you use to access our services, including device model, operating system version, unique device identifiers, network information, and device settings.
- Usage Data: We may collect information about your use of our services, including game play data, feature usage, access time, browsing history, and service interaction records.
- Customer Service Information: When you contact our customer service team, we may collect the content of your communication, your contact information, and any other information you provide to help resolve your inquiry.
3. How We Use Your Personal Information
We only use your personal information for the purposes stated in this Policy, including:
- To provide, maintain, and optimize our game services and website functionality;
- To manage your account, verify your identity, and provide customer support;
- To ensure the security and stability of our services, prevent fraud and illegal activities, and conduct compliance reviews;
- To send you important service notifications, updates, and administrative information;
- To comply with our legal obligations under applicable laws and regulations.
We will never use your personal information for any other purpose without your explicit consent.
4. Data Storage and Cross-Border Transfer
We strictly comply with cross-border data transmission regulations. The personal data of users located in the United States is stored in secure, compliant data centers located in the United States of America. All other user data is stored in secure, compliant data centers located in Australia.
We implement appropriate technical and organizational measures to ensure that all cross-border data transfers comply with applicable data protection laws, and that your personal information is protected to the same standard as required by this Policy.
5. Data Security
We take the security of your personal information very seriously. We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
- Encryption of personal information during transmission and storage;
- Strict access control to personal information, only authorized personnel can access your data;
- Regular security audits and vulnerability testing of our systems;
- Employee training on data protection and privacy compliance.
Despite these measures, no electronic storage system or transmission method is 100% secure. We cannot guarantee absolute security of your personal information, and we will notify you and the relevant regulatory authority in the event of a data breach as required by applicable laws.
6. Sharing of Your Personal Information
We will never sell, rent, or trade your personal information to any third party for commercial purposes.
We only share your personal information in the following limited circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our services, including cloud service providers, app distribution platforms (including TikTok), payment processors, and analytics service providers. These providers are contractually required to protect your personal information and only use it for the purposes we specify.
- Legal Obligations: We may disclose your personal information if required to do so by law, or in response to a valid legal request from a government authority, court, or regulatory body.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction, subject to the same privacy protections as stated in this Policy.
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information about you.
- Right to Deletion: You have the right to request that we delete your personal information, subject to applicable legal exceptions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Right to Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.
To exercise any of these rights, please contact us at yokng@igniteminigames.com. We will respond to all valid requests within the timeframe required by applicable laws. We may need to verify your identity before processing your request to protect the security of your personal information.
8. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete that information from our systems.
If you are a parent or legal guardian and believe that your child has provided us with personal information, please contact us immediately at yokng@igniteminigames.com.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of any material changes by posting the updated Policy on our website and updating the "Last Updated" date at the top of this Policy. Your continued use of our services after the effective date of the updated Policy constitutes your acceptance of the changes.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at:
IGNITE GAMES PTY LTD
Email: yokng@igniteminigames.com
Address: Unit 302, 118 Joynton Avenue, Zetland, NSW 2017, Australia